Valcore Plumbing & Heating in Colchester
Valcore Plumbing & Heating in Colchester

01206 433533

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Privacy & Cookies

Privacy

Valcore takes its obligation to protect personal data seriously and has put in place measures to ensure it complies with the requirements of General Data Protection Regulation just as it has always complied with the Data Protection Act.  You can contact the Information Commissioner’s Office (www.ico.org.uk), the UK regulatory body for further information on GDPR.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. For more information please see our cookies section below.

(1) Credit

This document was created using an SEQ Legal template.

(2) What information do we collect?

We may collect, store and use the following kinds of personal information:

  1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
  2. information that you provide to us for the purpose of registering with us (including name and contact details);
  3. information that you provide to us for the purpose of subscribing to our services, e-mail notifications and/or newsletters (including name and contact details);
  4. any other information that you choose to send to us.

(3) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

For more information please see our cookies section.

(4) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. administer the website;
  2. improve your browsing experience by personalising the website;
  3. enable your use of the services available on the website;
  4. send you general (non-marketing) commercial communications as per your communication preferences;
  5. send you e-mail notifications which you have specifically requested;
  6. provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and
  7. deal with enquiries and complaints made by or about you relating to our website or services.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(5) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights; and
  4. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on secure servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by e-mail.

(8) Your rights

You may instruct us to provide you with any personal information we hold about you.

We may withhold such personal information to the extent permitted by law.

(9) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(10) Updating information

Please let us know if the personal information which we hold about you needs to be corrected, updated or erased.

(11) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by e-mail to enquiries@valcore.co.uk.

(12) Data controller

The data controller responsible in respect of the information collected on this website is Valcore Limited.

Cookies

This Website may place and access certain first party Cookies on your computer. First party cookies are those placed directly by Valcore via this Website and are used only by Valcore. Valcore uses Cookies to improve your experience of using the Website and to improve our range of services. Valcore has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

By using this Website you may receive certain third party Cookies on your computer. Third party cookies are those placed by websites and/or parties other than Valcore. Third party cookies are used on this Website for ensuring site performance, functionality etc. and are detailed in full below. These cookies are not integral to the services provided by the Website.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

The following first party Cookies may be placed on your computer:

Name of Cookie Purpose Strictly Necessary
_gkuid, _ga, _gat, _gss,_gsu, _gsw Performance – collect anonymous information about site visitors (collected by Google) No

and the following third party Cookies may be placed on your computer:

Name of Cookie Provider Purpose
bbsidUK, _utma, _utmb, _utmt, _utmz, _utmc Bookingbug.com Functionality
Datr, x-src, fr, lu, locale Facebook Targeting/Advertising
_cfduid Getkudos.me Performance
APISID, SSID, NID, PREF, SID, SAPISID, HSID Google Targeting/Advertising
SID, VISITOR_INFO1_LIVE, YSC, LOGIN_INFO, HSID, PREF, SSID, SAPISID, APISID YouTube Targeting/Advertising
AWSELB GetSiteControl.com Performance

This Website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the services offered through it. You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.

The analytics services used by this Website use Cookies to gather the required information.

The analytics services used by this Website use the following Cookies:

Name of Cookie First / Third Party Provider Purpose
_gkuid, _ga, _gat, _gss, _gsu, _gsw First Google Collect anonymous information about site visitors

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.